DNAs in January PCN Posted or Updated on 15 Feb 2024

Unattended appointments in January

January was not a good month for the number of wasted appointments across Darlington GP practices.

These were all booked by patients who did not turn up for their appointments (DNAs). The figures are town wide and are from 10 of the 11 GP practices within the Darlington Primary Care Network.

Over 89 hours of GP time costing estimated £6,722.

Over 21.5 hours of Nurse Practitioner time costing estimated £625.

Over 142.5 hours of Practice Nurse time costing estimated £2,565.

Over 81.5 hours of health care assistant time costing estimated £972.

Please remember to cancel any appointment you no longer require or are unable to make. We can always offer these to other patients if we are given sufficient notice.

Appointments are in great demand as I am sure you are aware, if we can reduce the number of those not used, we can help you.

Thank you.