Carmel Medical Practice
Patient Participation Group
Aim of the Group
The group comprises of patients of the surgery who wish to work together with the staff and doctors to help them to meet the needs of patients, improve services and to share an understanding of issues and opportunities.
Whilst the Patient Participation Group is not a vehicle for clinical complaints it will:
- Receive reports about and comment on operational matters relating to Carmel Medical Practice and make comments or suggestions thereon
- Establish a two-way communication between the partners, staff and patients
Achievements
By working together in a constructive and supportive way, over the last few years, we have:
- Introduced a “New Information” notice board
- Introduced publicity to reduce DNA’s (Did not attend)
- Improved seating in the waiting room
- Improved access for disabled patients
- Introduced on-line ordering for repeat prescriptions
- Discussed and agreed on Patient Survey Questionnaire
- Discussed and agreed on ways to distribute Patient Survey Questionnaires
Join us
We are always happy to accept new members. If you wish to join contact:
Karen Crook – Practice Manager - 0844 4778758
Survey Results
We would be grateful if you would complete our surrvey about our general practice and your most recent visit click here to view the results of the practice survey. Completed surveys can be handed to one of our receptionists, or posted to:
Carmel Medical Practice
Nunnery
Lane
Darlington
County Durham DL3 8SQ
Download our Practice Minutes from 19th February 2012
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