IMPORTANT NOTICE - CRITICAL INCIDENT - SURGERY FIRE (UPDATED 29/09/2015)
Due to the fire at the surgery over the Bank Holiday weekend, we are not able to practice from our premises at this moment in time.
As of Wednesday, 30th September 2015 all prescriptions will be available for collection from Hundens Lane - Entrance A.
TO ORDER PRESCRIPTIONS VIA THE TELEPHONE SYSTEM PLEASE CONTACT 0191 374 6050 BETWEEN THE HOURS OF 13:45 - 16:30 (1:45PM - 4:30PM)
Flu vaccinations will be going ahead and these will also be carried out at Hundens Lane - Entrance A. You will be receiving a letter in the post regarding your appointment.
When you make an appointment the receptionist will be able to tell you where that will be taking place. If you are unsure please ring the surgery the day before your appointment. At this moment we are still based in different locations.
Please contact the surgery on the normal number of (01325) 520794. For out of hours care please contact 111.
We will update the website to keep everyone informed on our progress.
We are an NHS doctor partnership working from purpose-built premises opened in July 1989. The surgery offers suitable access for all disabled patients and a play area for children. We have a full complement of ancillary staff comprising: practice manager, receptionists, practice nurses, health care assistants, health visitors, secretary and computer staff. We provide a full range of general medical services, including maternity care, cervical smears, contraception, minor surgery, childhood and adult immunisations, healthy heart, asthma, diabetes, osteoporosis and menopause.
Professor Ahmet Fuat
Dr Basil F Penney
Dr Elaine Moore
Dr Laura Wilson
Dr Gemma Geddes
Dr Preeth Prakash
Monday - Friday 8.00am - 6.00pm
The surgery offers extended hours for patients who require them due to work commitments etc. Please ask for further details at reception.
The surgery is closed on Tuesday lunchtimes from 12.30 - 1.30pm, for staff training. In case of an emergency please ring 01325 520794.
SystmOne is the clinical system that we use at the surgery which enables you to order prescriptions in a much easier way. Each patient will be given a username and password to access this system. Please contact the Surgery for more information.
Before you can use this service you will need to come into the surgery with photographic ID (e.g. passport) to obtain your username and password.
Please use the following link to get to the login page:
Notes for SystmOnline Users
Type your username and password exactly as detailed on the printed page given to you by the surgery. If you need to get your password reset contact the surgery, allow at least an hour for it to take effect.
Remember to change your password as soon as you log into the system, as the original one will expire two weeks after the date of issue.
If you are unable to order your prescription, it may be that your medication needs to be reviewed by your doctor. Please contact the surgery if this happens.
Online Access to your Medical Records.
From the 1st April 2015 you will be able to access and print summary information from your medical record. This is currently limited to medications, allergies and adverse reactions.
If you would like this access you need to complete the registration form (SystmOnline Registration Form), and take this to the surgery along with your ID. Once checked by a member of staff the registration form will be scanned onto your records and access will be given.
Once a child reaches the age of 13, any parental access will automatically be stopped.