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19/07/2021 - Due to reduced capacity of practice staff, please could you only call the surgery if your matter is urgent. Could you also be patient with your prescription requests.

Your Understanding is very much appreciated   


BANK HOLIDAY

Please note that the surgery is closed on Monday, 30th August 2021 for Bank Holiday. 

The surgery will reopen at 8AM on Tuesday, 31st August 2021.

If you need emergency care please contact 111. 

 

HPValidate

Carmel Medical Practie has been selected to take part in an important study to test the use of self-sampling in the NHS Cervical Screening Programme in England. Self-sampling is a new method that is being considered for the NHS Cervical

Screening Programme; this test can be completed at home and if implemented in the programme could increase access to screening for many people.

Before self-sampling can be offered as part of routine screening, it needs to be tested to ensure that the results are as accurate as the results from a sample taken by a doctor or nurse.

HPValidate is a study that is being led by Public Health England which will compare self-taken samples with samples taken by a doctor or nurse. This will help the NHS Cervical Screening Programme to decide what device/s could be used for HPV selfsampling in the future.

Over the next few weeks we will be inviting patients who are due for routine cervical screening (smear test) to take part in this study; participants will be asked to use one of the self-tests before having their sample taken by the doctor or nurse. If you receive an invitation letter with information about the study please talk to your doctor or nurse when you come in for your appointment and they will be able to provide you with further information.

 

 

NHS Covid-19 Vaccine Research Registry

The NIHR officially launched the new NHS Covid-19 vaccine research registry
www.nhs.uk/sign-up-to-be-contacted-for-research

This has been designed to help large numbers of people be recruited into vaccine trials over the coming months.

We would very much appreciate your help in raising awareness of this register within your community.

Thank you
Cartmel Medical Practice


DUE TO GOVERNMENT GUIDANCE ON THE CORONAVIRUS PANDEMIC PLEASE SEE BELOW FOR IMPORTANT CHANGES.

WHEN ATTENDING THE SURGERY FOR AN APPOINTMENT, COULD YOU PLEASE WEAR YOUR OWN FACE MASK/COVERING WHENEVER POSSIBLE AS OUR SUPPLIES ARE VERY LIMITED.

THIS IS NOW A COMPULSORY REQUIREMENT.

MUCH APPRECIATED AND MANY THANKS.


PLEASE WHERE POSSIBLE USE E-CONSULT AS YOUR FIRST POINT OF CONTACT. THIS CAN BE FOUND ON THE FRONT PAGE OF OUR WEBSITE. WE WILL RESPOND WITHIN ONE WORKING DAY. www.carmelmedicalcentre.co.uk


WE ARE NOW TRIAGING ALL GP AND NURSE APPOINTMENT REQUESTS BY TELEPHONE. PLEASE CALL RECEPTION AS USUAL THE Clinician WILL THEN DECIDE HOW TO PROCEED.

WE ENVISAGE BEING ABLE TO RESOLVE MANY PROBLEMS IN THIS MANNER, HOWEVER, PLEASE BE ASSURED THAT IF THE GP NEEDS TO SEE YOU FACE TO FACE, THEY WILL ADVISE YOU OF THIS ON THE CALL AND BOOK YOU IN APPROPRIATELY.

THIS IS TO KEEP OUR PATIENTS AND TEAM MEMBERS SAFE. THANK YOU FOR UNDERSTANDING.


We are an NHS doctor partnership working from purpose-built premises opened in July 1989. The surgery offers suitable access for all disabled patients and a play area for children. We have a full complement of ancillary staff comprising: practice manager, receptionists, practice nurses, health care assistants, health visitors, secretary and computer staff. We provide a full range of general medical services, including maternity care, cervical smears, contraception, minor surgery, childhood and adult immunisations, healthy heart, asthma, diabetes, osteoporosis and menopause.

Our Doctors

Professor Ahmet Fuat

Dr Anna Mullenheim

Dr Mellissa Randall

Dr Hasnain Raza

Dr Gemma Geddes

Dr Anna Johnson (previously Dr Inkster)

Opening Hours

Monday - Friday 8.00am - 6.00pm

The surgery offers extended hours for patients who require them due to work commitments etc. Please ask for further details at reception.

The surgery is closed on Tuesday lunchtimes from 12.30 - 1.30pm, for staff training. In case of an emergency please ring 111.


REPEAT PRESCRIPTIONS:

Please allow 2 working days

URGENT PRESCRIPTIONS These will not be ready until 5:00PM

For out of hours care please contact 111.

From the 1st September 2019 your pharmacy will not be able to order your repeat prescription, but you can still collect it from your chosen pharmacy.

You will have 4 options of ordering your repeat prescription:

  • Online
  • In person
  • Send request via post
  • Email - darccg.px.carmel@nhs.net

SystmOnline

SystmOne is the clinical system that we use at the surgery which enables you to order prescriptions in a much easier way. Each patient will be given a username and password to access this system. Please contact the Surgery for more information.

Before you can use this service you will need to contact reception for log in details

Please use the following link to get to the login page:

Click here to access systmonline

Notes for SystmOnline Users

Type your username and password exactly as detailed on the printed page given to you by the surgery. If you need to get your password reset contact the surgery, allow at least an hour for it to take effect.

Remember to change your password as soon as you log into the system, as the original one will expire two weeks after the date of issue.

If you are unable to order your prescription, it may be that your medication needs to be reviewed by your doctor. Please contact the surgery if this happens.

Online Access to your Medical Records

From the 1st April 2015 you will be able to access and print summary information from your medical record. This is currently limited to medications, allergies and adverse reactions.

If you would like this access you need to complete the registration form (SystmOnline Registration Form), and take this to the surgery along with your ID. Once checked by a member of staff the registration form will be scanned onto your records and access will be given.

Once a child reaches the age of 13, any parental access will automatically be stopped.

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